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Doug Devitre: All right, everybody's jumping in the room.

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Doug Devitre: Roseanne Pharaoh is in the house, ladies and gentlemen, all right, Yoshi Nora.

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Doug Devitre: Yeah, we're starting a little bit early right now, so I know we're gonna have a hard start at nine o'clock.

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Doug Devitre: Pacific time. That would be noon Eastern Standard Time. So I appreciate everybody joining on

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Doug Devitre: So early. I know we've got we've got quite a, quite a few people join in today. So we're going to have a very lively discussion. So sit back kick back. I'm actually going to start to share some things inside the participant chat so I'm so glad you could join us today.

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Doug Devitre: Alright everybody, thanks so much for joining. We're about 10 minutes till we get started I'm going to encourage you right now to go into the participant chat.

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Doug Devitre: Type in your name, type in where you're from. Maybe your company, maybe your website, maybe have a great idea that

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Doug Devitre: You have the will to share what's working from you. Maybe you have a question or concern or some struggle. We're going to help you.

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Doug Devitre: Every step of the way. So we still have about I guess maybe nine minutes left for here for the participant chat. And then also, I'm going to share some links with you so you can get a couple extra resources as we get going. So thanks so much. We're going to get started here shortly.

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Doug Devitre: Seven minutes and counting. Thanks so much for joining on gosh, we've got a big group today. This is going to be really excited.

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Doug Devitre: Make sure that you go into the participant chat section of the webinar, type your name, type your company. We've got Roseanne Pharaoh in the house from newburgh New York. Welcome Rosanne well

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Doug Devitre: That's right. Rockstar

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Doug Devitre: We've got into a red ring is Daniel Gale in New York. Thanks so much for joining us. We're gonna have a whole lot of fun and especially like if you have questions that

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Doug Devitre: We have right now on what can I do, how can I get creative. How can I use some of this technology to be able to connect with folks.

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Doug Devitre: Whether they're inside in Long Island will be there. Maybe they're in Manhattan, maybe their international right we're going to give you some tips. They're going to keep you ahead of the curve and I'm so glad to hear. So six more minutes. And we're going to get started.

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Doug Devitre: Just wondering right now. Do you have your webcam ready. Do you have your notes ready. Do you have something to be able to type. Do you have something to be able to write with.

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Doug Devitre: Do you have a ways to be able to bookmark. Some of the websites and share so you can be able to visit later. We've got a ton of information.

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Doug Devitre: We're going to share with you in a short period of time. I'm so glad you're here and we're going to have. We're going to be laughing To the entire time. So thanks again for joining us another four minutes.

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Doug Devitre: Alright, alright, alright. Two minutes to go.

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Doug Devitre: I've got a friend. I want to introduce to you. She's a friend of yours to Tesla. Are you there.

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Tessa Hultz: I am indeed.

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Doug Devitre: Yeah, everybody. Round of applause Tesla.

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Tessa Hultz: Good morning, Doug. Thanks for joining us, all the way from St. Louis today.

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Doug Devitre: Yeah, thanks. Actually, actually, I'm in. I'm in Corona Del Mar California out of all places.

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Tessa Hultz: So that's where you're weathering out the the crisis.

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Tessa Hultz: Night nice location to choose. Well, so if we're getting ready to get started. I have a little bit of a bio here. And so I'm going to go ahead and dig into it.

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Tessa Hultz: Association and brokerages bring in Doug when they want to dramatically increase their operational performance.

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Tessa Hultz: Create breakthrough breakthrough value propositions or in our case serve customers beyond the geographical constraint on a minimal budget and or pandemic.

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Tessa Hultz: For decades for decades. Doug has been setting trends with how you can engage customers on Social Media Video Marketing and now voice assistance like Amazon and Alexa

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Tessa Hultz: Doug's book screen to screen selling published by McGraw Hill back in 2015 pioneered the way for real estate agents that have been able to sell homes without being physically present

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Tessa Hultz: Which sounds very timely and topical to what we've got going on in New York, but as a quick sub bio, I have to say, Doug, and I have known each other for 15 years now.

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Tessa Hultz: We each got into the industry within three months of each other him as an agent and me as Association staff every ended up working a charity event in Missouri. And that's how we met. And what I recall from that meeting is you gave me a very hard time about the value of education.

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Tessa Hultz: Saying what is the value of all those designations. What's the point and I did my best I'd been on the job for about, I think, three months at the point I did my best.

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Tessa Hultz: And I went back and I researched the guy and found out he had about seven designations already and was working on his next five

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Tessa Hultz: So Doug and I go way, way back dog in a such a pleasure to have you here. It is such a timely important topic right now while we're all working from home, getting our members engaged.

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Tessa Hultz: Thank you so much.

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Doug Devitre: Yeah, thank you test has really been a pleasure to be able to work with you over the years and see you transform it to the leader that you are. Gosh, the Long Island board is really lucky to have you as your leader. So congratulations to you with all your success.

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Doug Devitre: Thank you. Yeah. And I want to thank, I want to thank everybody for jumping on right, you know, now's a very challenging time that we have and

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Doug Devitre: I want to acknowledge you for being open to the possibilities, right, real estate is typically done it been a face to face business right belly to belly. We go to networking events. We go to conferences, we show up. We shake hands. We hug, and what are you going to do now. Right.

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Doug Devitre: What are you going to do now, so

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Doug Devitre: I want to encourage you to think differently, right. I want you to think, be open to the possibilities was an hour window what Oliver Wendell Holmes says once a man or woman's been I my mind has been expanded with an idea or a concept.

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Doug Devitre: That could never be satisfied to going back to where it was. And I don't know if life as we know it will go back to what it was before.

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Doug Devitre: But I gotta tell you, with some of the technology that we have some of the skills that you can learn and develop and own will probably serve you in the long run. So I'm just so grateful that you're here right

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Doug Devitre: I'm gonna, we're going to go into to a different type of format, probably, than you're used to seeing. Right.

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Doug Devitre: What's interesting now from when I published the book actually started writing a screen to screen selling in 2013 there was a ton of pushed back for it.

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Doug Devitre: Just because of the traditional beliefs and inside of that book, still, even though it's published, then it's still more relevant now and then also doing an update for it to take on some of the

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Doug Devitre: Considerations of some of the newer technologies excited. So if you haven't already.

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Doug Devitre: You know, stay in contact with me. I'll go ahead. I went ahead and put some links in the participant chat. So that's something that you can check out during this conversation.

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Doug Devitre: And then I'm also going to like, I'm just going to kind of share with you what to do, right, I'm going to share with you what not to do. How Not to embarrass yourself, especially if you're new to this, right. Like, if we're gonna

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Doug Devitre: You know, like, my friend. Now you should Dora and who we speak Japanese, right, if I were going to teach you, Japanese, the Japanese one through Japanese five

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Doug Devitre: Like, that's a pretty. That's a pretty tall order to be able to teach you know the beginner all the way to the advanced so

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Doug Devitre: What I want you to do is just be comfortable where you are within this process. So if you're just starting out, you know, it's okay if you're advanced you've been doing this for a while.

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Doug Devitre: Great. I'm going to help you take you to the next level. So if it's okay with you. I'm going to go ahead and go into screen share

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Doug Devitre: And kind of share some ideas with you. So tell me, think a little bit differently about this process right

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Doug Devitre: So typically what you have happened is when somebody gets into this environment right they want to give you some sort of sales presentation or listing presentation right

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Doug Devitre: And so even if I were going to do this to you. I would pull this up on the screen. And I would say, Hey Welcome everybody. This is Doug victory author screen to screen selling and we're going to talk about how to present virtually

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Doug Devitre: And so what screen screen selling is this way to be able to visualize conversations and there's a process for that. And we think about how to be able to prepare for there's several steps in the process because, you know, first of all, you have to calculate wer

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Doug Devitre: You see where I'm going with this, like, don't do that. Do not slide people to death. Right. So when you think about when you think about having a conversation and you're, you're going to be able to connect, you know, use the webcam to build rapport, but use the wealth webcam to

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Doug Devitre: Like enhance the relationship. And then when it gets to a point where somebody says, Hey, tell me more. That's when you might go into a screen share and share something with you, but I would never get in a situation where

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Doug Devitre: You would want to put people in an awkward position. And so that's just one of the mistakes that I see from like over and over and over again, especially people who were doing training on zoom right it's like everyone

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Doug Devitre: Is a zoom expert so you kind of have to be where as far as what things not to do before.

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Doug Devitre: Two things to do it. And also, I'm going to kind of go into this. I had a little bit of fun today I was, I was kind of trying to like take

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Doug Devitre: A look at what what are some of the mistakes that people are making on a regular basis with this and I went ahead and I created a little visual for you to be able to see. And maybe you can identify with this so

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Doug Devitre: This is me kind of being silly and so

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Doug Devitre: Right now when you look at you like your webcam position right like sometimes people will have their webcam where it's pointing up with their chin.

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Doug Devitre: And that's just not a good idea. Right. Yeah, also have situations where like if you have your camera that's

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Doug Devitre: Facing and your we have a window in the back and then you look dark right nobody wants to work with a secret agent. You also get in situations where like, especially when you're learning technology for the first time, you know, everybody has the Grumpy Cat look

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Doug Devitre: You know, like when you're trying to figure out a website or you're just not sure like

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Doug Devitre: Who wants. Who wants to be friends with somebody who just kind of like looks like that. And so one thing I just one little tip I could recommend doing this is something that I have on my laptop, as I have a little

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Doug Devitre: smiley emoji sticker that I couldn't next my webcam. And that's just my little reminder to smile so that way when you show up. You're not showing up as Grumpy Cat. Now you're gonna

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Doug Devitre: You're gonna make also make mistakes, right, you're going to make mistakes when you pull up the wrong website or you share your the wrong screen or whatever. And this is this is a this is how I look. Whenever I

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Doug Devitre: Would make a mistake. And so you kind of have to be aware of that. I remember one time I hopped on a webinar with with with with the client and they had their screen activated or

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Doug Devitre: Not their screen, but their webcam and you could see how frustrated that they were so you want to avoid that at all costs, moving forward.

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Doug Devitre: And also another another big thing that I see happening from time to time is when people share their screen. It's like the lowest possible font.

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Doug Devitre: Now, I don't know. I don't know how like when you join this session today.

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Doug Devitre: Like, I don't know if you're joining from a your, you know, laptop, I don't know if you're joining from a tablet. I don't know if you're joining from a mobile phone.

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Doug Devitre: So one of the things I just recommend is like if you're going to share your screen, especially if it's on a website, make sure that you zoom in and zoom out and just be aware of.

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Doug Devitre: That people might be participating in on their mobile device.

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Doug Devitre: So kind of some of these things that I've kind of shared so far. I'm just going to come back to here and look at you, you know, face to face here. What I'd like for you to do is maybe

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Doug Devitre: Share inside of the participant chat right now. What are some of the mistakes that you see other people make. And again, this isn't so much for me. But this is for everybody else.

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Doug Devitre: You know, we have several hundred people that are on this session right now. And rather than me try to pretend that I'm like the sage on the stage that I know it all. I don't. Right.

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Doug Devitre: And so the way we can kind of create community with our learning is by sharing what works and what doesn't work inside the participant chat.

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Doug Devitre: Hey, Gail. Thanks for joining us. So glad that you're on Chris Christina. I'm so glad that you're here to

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Doug Devitre: You know, you're, you're looking for new ways to be able to conduct business. I'm looking for new ways to be able to conduct business. So, what I encourage everybody to do is like

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Doug Devitre: About what I have to say. But what we can learn from one another. And then also, when you think about this, to what like I'm I realized that I speak a little fast.

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Doug Devitre: And so, you know, everybody has their strengths and weaknesses. So I always have to remind myself to slow down. But one of the benefits that we have as far as education that we have today is that you'll be able to

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Doug Devitre: You'll be able to see the recording. You'll be able to review it, especially if I go into screen share and share with you some of the things that

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Doug Devitre: You know, might be holding you back. And so if there's something that you're have a challenging with whether it's scheduling meetings.

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Doug Devitre: With folks, whether it's which technology to use in certain situations, you know, share that right now so good. Let's see some folks that are typing typing in

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Doug Devitre: Um, here's, here's one from Vivian's it says a mistake that people make is they don't meet the background noise.

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Doug Devitre: This is so great. Well, yeah. Testers testers on the call right now. And she's an as a panelist right but she has herself on mute. And so we can think about is if I'm the meeting host right

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Doug Devitre: Like if I'm leading the meeting. I want to have control over all of the different settings. So in case somebody does not know their own settings that you know how to mute them.

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Doug Devitre: You know how to take the screen back if they do a screen share. I gotta tell you, I've had a couple situations before where

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Doug Devitre: Actually I was delivering a presentation live in front of a room and I gave a link to some remote participants and I'm delivering the presentation and then everybody like people start laughing, but I had no jokes like

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Doug Devitre: That I was telling and I look behind me and then somebody had right with the annotation on my slide that said I love Doug and I just like I just totally turn red in the face. I didn't know what to do for like a couple of minutes.

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Doug Devitre: You got to be totally aware of your surroundings, you know, Folger mentioned something she saw a woman eat lunch. During the zoom meeting now.

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Doug Devitre: Okay, if that's kind of like the environment of the hostess created. I know that some situations that can kind of be a lunch and learn, but, you know, the last thing you want to do is like

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Doug Devitre: Okay, if you're going to chew right if you're going to chew at least disable disable your cameras so that it's not so awkward for for other people.

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Doug Devitre: Um, yeah. So, so here's something. I'm going to go into screen share too because I think this is, I think this is critically important.

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Doug Devitre: When we get down to creating rules. And so again, this kind of conversation can go a variety of different ways. I'm just going to kind of help give you some frameworks.

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Doug Devitre: To think about so that when you act as the meeting host

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Doug Devitre: Right, whether it's for working with your clients, whether it's your brokerage it's conducting training or maybe it's an office meeting or maybe it's at the board right. Maybe it's the board, you have governance meetings, you're trying to conduct. You want to make sure that

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Doug Devitre: Business goes as usual. And there's you want to minimize the

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Doug Devitre: Distractions what I can. What I would encourage you to do is create some sort of policy right policy, not just for yourselves, but also for people that are participating. Right. So if you send out a zoom meeting.

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Doug Devitre: Request. You know, you probably want to think about this. This is huge. This is huge. Did you know that it takes on average 10 minutes for a meeting to start on time.

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Doug Devitre: In the virtual environment, why is because people have to download a software. They update their software their

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Doug Devitre: Their battery on their devices isn't fully charged the internet connection that they have is slow. If you get a mindset of hopping of

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Doug Devitre: Being able to join 10 minutes prior to the meeting, then all of your meetings will start on time.

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Doug Devitre: Also, when you think about, you know, what do you do in those 10 minutes right at you and make sure that they're productive 10 minutes I would just encourage you to use that time to be able to build rapport, to be able to ask people questions and then

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Doug Devitre: You know, right, let's say, at nine o'clock or right at noon o'clock when the meeting starts

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Doug Devitre: Then you get down to business.

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Doug Devitre: I also encourage you to create it created an agenda ahead of time. Like, this is what we're going to accomplish as a result of the meetings.

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Doug Devitre: And why do I say this now because I'm willing to bet, especially if you're using zoom or another meeting platform like zoom just automatically became or overnight became the most popular

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Doug Devitre: Platform. People are getting zoomed to death. Why, because it's so easy to be able to create a meeting that there aren't any barriers.

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Doug Devitre: Or policies to prevent yourself from getting zoomed it. So one thing you can do is make sure that if you're going to establish a meeting that you have actually have an agenda and it's confirmed ahead of time.

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Doug Devitre: Also, when you think about camera, you know, you don't want to be troubleshooting cameras right before right before the meeting starts. You want to make sure that it's well positioned. I know that you do have a you might have a laptop.

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Doug Devitre: Webcam and built this inside of your laptop, but, you know, the quality isn't as good as if you're going to go to a Logitech camera.

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Doug Devitre: And one of the ones I really like is the Logitech Brio so if you want to let right down Logitech Brio that's br I oh it's a really good. That's a really good web tech webcam to think about

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Doug Devitre: Also for speed test. Like, how fast is your internet connection. And I'm just going to come out of here in the whiteboard and I'm going to show you example of what I'm talking about. Because you know when you have these meetings. Right.

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Doug Devitre: That's kind of like it's kind of like in a relationship that doesn't work, right.

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Doug Devitre: You know, if you're having one of these screen. The screen meetings like how do you know if it's your internet connection or it's my internet connection.

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Doug Devitre: Like how would you know that

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Doug Devitre: Like it's it's not you, it's me. Right. It's not you, it's me. Well, the way you do that you will you figure it out as by just doing a quick speed test. So, see where it says speed test.net

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Doug Devitre: type this in that type this in. You know your web browser and also think about this to

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Doug Devitre: You have your speed test. You need to be able to do from let's say your office, you know, your home office. Let's say if it's another room off in the house, you're going to do a speed test there you would make sure you have a good

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Doug Devitre: Solid internet connection before you jump on these meetings so like if you're going to do a speed test what but would you click on

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Doug Devitre: Like, just take a guess.

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Doug Devitre: Okay, yeah, it's the big one in the middle that says go

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Doug Devitre: So when you click on Go on then it'll say say how fast it is. Now, I'm like, I have my own standards. I don't know. People say, you can do it for less. But I was like, to make sure that my internet connection is 30 megabytes per second.

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Doug Devitre: Any lower than that. Then I got to have to start thinking other alternatives, maybe I just disabled a video maybe I don't do a screen share maybe I just talk audio and so forth. So because because really, like, if you can't talk or if I start

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Doug Devitre: That

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Doug Devitre: You know, stuttering because an internet connection, then that's just. We can't just we can't do business that way. Right. Um, and I know that there's like excuses and the kind of cycle without we okay we got to meet face to face.

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Doug Devitre: So we just have to take that in consideration. So think of like the speed test is the lifeblood of your, your, your

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Doug Devitre: Conversation, you don't have a fast enough internet connection. Okay. You can't make screen. The screen.

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Doug Devitre: Fair enough.

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Doug Devitre: I'm also something to think about too is I'm gonna I'm gonna pull this up another because this is another way of being able to look at your, your, your home system is that, here's a

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Doug Devitre: Here's what my, uh, my system looks like at home. Right. So this is the

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Doug Devitre: This is the middle is my router, right. This is because I have charter back at home and I'm not sure what your internet service provider is but typically they'll give you this. This is coaxial cable the plugs in and then this little this yellow

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Doug Devitre: yellow cable is the ethernet cable that would plug into let's say your desktop computer or your laptop or in this case, this is a device. And I want you to, I want you to write this down. If you don't already have one. It's called a mesh network.

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Doug Devitre: You're going to need a mesh Wi Fi network set up. And the reason why is because when you think about floor plans right when you start thinking about floor plans of like what a house would look like.

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Doug Devitre: So,

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Doug Devitre: This right here, this would be a, you know,

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Doug Devitre: A one story.

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Doug Devitre: With a basement. Right.

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Doug Devitre: Or maybe it's a two story house lab.

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Doug Devitre: Now this is a little longer so the distance from let's say your home office. You need to be able to factor in the longer the distance the, the stronger.

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Doug Devitre: The stronger internet connection, you need or this is where you start to plant these little mesh network devices. So if I come back here and I show you this is what it looks like it's right here, this is the

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Doug Devitre: This is the mesh network device that you're going to be using. And the one that I have. I'll just kind of I'll just share with you so you can kind of see where I'm going with this is called erode

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Doug Devitre: Now there's a ton of them out there, right. This is just the one that I use. And so you plug in one with the router at home and then you have the

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Doug Devitre: Others that are kind of scattered out through the house. The good news is the other ones that are scattered around the house.

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Doug Devitre: They don't need to be plugged in through the either net cable for the internet, you could just plug it right into the wall powered up and be able to go so

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Doug Devitre: Really, really, really, you, you know, especially in situations. If you have a big house and you have, you know, your kids are

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Doug Devitre: At home right now and trying to homeschooling and you have, you can't work from your home office like you used to. And you have to go to another room that's like in the basement or a room like it's far corner.

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Doug Devitre: Of the house. You know, you need to have a very solid internet connection to be able to move forward. And so I'm going to just, I'm just going to take a pause here real quick.

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Doug Devitre: And see, see if you have any questions regarding this test. If you want to jump in and share some things that you might be experienced with this.

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Doug Devitre: You know, I'd love to be able to answer that because again I can I can I can go into presentation mode. However, if I go into presentation mode. That's when I lose folks right

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Doug Devitre: And so, you know, you kind of have to like even use this as an opportunity pullback typically okay

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Doug Devitre: I'm Mike, Mike, Mike connecting with you. Is this making sense. How can I lead you down a path because if you don't share right communications is a two way deal

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Doug Devitre: There's the person who is saying something. This person is listening and sometimes what I say. You might not understand. So that's a really good way to use the participant chat to do that. So Rick says right now is this going to be recorded for later view.

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Doug Devitre: Absolutely, absolutely. And also just, just a little note Rick is I have a lot of these videos that have been recorded and posted to my Facebook page. I know that that's a link like scroll up on the participant chat, you'll be able to see that so

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Doug Devitre: I think that's great.

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Doug Devitre: Marissa, she has a mesh network in her home four bedroom colonial she uses or B, and she has three units so great. Um, the property Rhian mate may work.

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I just lost it.

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Doug Devitre: Okay, so I've got one for and says, we're all doing virtual showings and virtual open houses from our iPhones.

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Doug Devitre: And if you have a wonky Wi Fi, you know, what do you do, um, that's a really challenging situation, right, because you have

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Doug Devitre: You really need a good Wi Fi connection in order to win these live meetings so

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Doug Devitre: Maybe if you if it's your listing. You can ask the homeowner for access to the Wi Fi connection. If you don't have that, then you're kind of you're kind of on your own. Right. Or you might not be able to do it. You might have to say to the prospective buyer.

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Doug Devitre: Okay, listen, I know we can't do this in real time, but I can record this or I can or

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Doug Devitre: And then be able to share it with you later based upon the questions you ask. So really, like there isn't one way to do some of these things. There's, you have to be resourceful with the technology already have given certain environmental conditions.

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Doug Devitre: Good. I know Whitney said please share your Facebook page.

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Doug Devitre: I've got that even the participant chat, but I'll go ahead and share this one more time so everybody can as access and think about this to

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Doug Devitre: Like right now what I'm doing is I'm, I'm kind of multitasking. Right, I'm doing this, that, and I've got, you know, several hundred people who are on this at the same time.

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Doug Devitre: And so there are kind of like tech tech little simple technology skills to be able to learn and the easiest one is copy paste. Right.

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Doug Devitre: How can you find a link quickly to be able to copy and paste another one. What's the shortcut for copy, Control C which is shortcut for paste Control V. What's the shortcuts, open up a new tab in your browser.

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Doug Devitre: Control t. So, all these little shortcuts come in handy because think about this, right.

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Doug Devitre: If I were to say to you. Okay, hold on one second. Let me go find that

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Doug Devitre: You know, and you've seen people who kind of like playing on the internet and they're trying to like find what they're looking for. Okay, hold on. What I almost have to hold on, hold on.

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Doug Devitre: Wait box out there. Okay.

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Doug Devitre: Oh, one more minute. Right. Like what are you think about that person, even though it might might be the smartest person in the world.

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Doug Devitre: You're like, gosh, they might not know what they're doing, because they can't access what I'm just trying to get. So when we talk when we think about these conversations that are screen. The screen.

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Doug Devitre: There's a lot less patience, right, because I can quickly end the meeting, right, if I'm, if I'm with you, face to face, it's hard for you to leave right unless you're just disrespectful.

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Doug Devitre: Or, you know, or I could I could pull your arm like it. You can't leave.

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Doug Devitre: When this type of situation. It's a lot. It's a lot easier to leave, which is why we just have to be faster, more competent

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Doug Devitre: At what we do.

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Doug Devitre: So this is helpful. Maybe what I, what I encourage you to do is inside the participant chat share something that you think has been helpful so far right.

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Doug Devitre: Share want to share. Like, is it the speed test that's helpful as being able to connect with folks helpful is the policies helpful.

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Doug Devitre: Um, you know, do you want to know how to do the virtual background right here. Do you want to know how I do the digital whiteboard that's available. I'll show I'll kind of a pull something out. Also, because what ends up happening. And just very similar to like what you can do here.

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Doug Devitre: Right, I'm pulling up visuals, right, this isn't, this isn't some rehearse PowerPoint presentation that I have that I've been delivering what I'm trying to do is get keen to what some of your key takeaways are

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Doug Devitre: So what ended up happening, what happens over time as more of these conversations that I get, the more I start to create visuals. These visuals become my intellectual property that nobody else and a half right.

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Doug Devitre: And for you and for your business. I want you to think about the conversations you have with customers so that you can start to think about. Okay.

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Doug Devitre: Well, how can I address specific needs or concerns that position me as the expert in the marketplace right

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Doug Devitre: So when it comes to like skills using screen to screen selling there comes down to two different factors. Number one, you have to be aware right

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Doug Devitre: You know, some people in life just are not aware of themselves and how they show up and they just don't they just don't have that same connection with with others. At the same time, you might have awareness, but you might not be taking action.

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Doug Devitre: And so when we think about, like, where do I encourage you all to be

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Doug Devitre: Is not just have the awareness but also take action. So these are some of the things like we think about creating visuals. How do you pull up a website or how do you pull up a visual that you already have.

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Doug Devitre: Very similar like a PowerPoint slide that might address a specific concern.

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Doug Devitre: How do you engage in the participant chat in a way that's meaningful that you ask questions that you share resources in real time, you know, are you smiling in your webcam.

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Doug Devitre: And really, like when you when you when you don't work from a script. I think that's when that's when these conversations become a little bit more meaningful.

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Doug Devitre: Because you're able to think on your feet, you're able to handle objections in a way that's relevant to them. And I'm not saying that scripts are important. I'm not saying that at all.

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Doug Devitre: Like, I think it's important to have a foundation of, you know, using scripts. But don't you don't you don't say exactly the script over and over, over again because people start to think you're some sort of robot so

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Doug Devitre: Again, this is what I'm doing is I'm demonstrating the application in real time. Hopefully that you're starting to see that this might be useful for you. So I'm going to pull back out of, out of the screen share

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Doug Devitre: Cool. Glad Rosanna, I'm so glad that you're that you're enjoying this so as asking a question, show us how to screen share. Now may I tell you, like, right now we're using zoom right so

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Doug Devitre: There's, there's many different platforms, other than zoom. There's zoom. There's go to meeting, there's what's app. There is a Facebook right Facebook Messenger has this capability Google Hangouts. So which which one do you use, right. Like, which one would you use

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Doug Devitre: Or the customer. I don't know. Maybe you can even type it in, in the participant chat, like, what, what, uh, what, what, what, which one would you use

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Doug Devitre: Now, I'll give you my opinion. So, my opinion is use the one your customers most familiar with.

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Doug Devitre: Now think about this. If you have apple in your customer has Android, you cannot say to them, hey, can we do a FaceTime, because they say, you know, sorry I don't have FaceTime on my Android phone.

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Doug Devitre: Right on the other side. They might say, you know, you might have Android, they might have Apple and you'd say, you know, can we do a Google Hangout and they're just not ready for that or

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Doug Devitre: Or

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Doug Devitre: International as, like, especially if you do a lot of international business and it's whether it's like WhatsApp, or it's Skype and you say you say to a customer. Okay, great. We're going to have a screen to screen conversation.

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Doug Devitre: What I want you to do is go to www dot Skype. COM. Okay. I want you to create a profile with a username and password. I want you to download the app. I want you to add me as a contact and then we can talk

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Doug Devitre: It just ain't gonna fly right

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Doug Devitre: So really, like, figure out, okay, what tool does your customer have and then you work around it. And so back to what and is asking, how do you share your screen. Well, it depends on the specific application you already have. So with zoom right

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Doug Devitre: Now that I have this this box open at the very bottom, there's a little box window that says share screen.

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Doug Devitre: So it's like a little box with an arrow pointing up. And that's what I would click on Share screen will right now. You cannot share your screen. During this webinar because there are

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Doug Devitre: controls in place. I mean, imagine there's got 200 people to started sharing your screen, it would just be chaos and in fact

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Doug Devitre: In fact, you might have read in the news, where people have been zoom bombed right zoom bomb where they share the link for anybody in the world to be able to join them when people click on the link to seen it where they showed some very disheartening visuals that

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Doug Devitre: God would not approve them. So I'm not going to get into specifics of it, but your imagination can

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Doug Devitre: run wild with that. So really like what I would encourage you to do, especially with these platforms is become familiar with each one of them.

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Doug Devitre: Right, but then have your like your go to right. So my go to zoom. And so I really know zoom inside and out. I have as many conversations as I can so that I kind of understand where things are located and also my settings.

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Doug Devitre: So that way when I start conversations I kind of control. It's kind of only environments. I like people come into your office like you own the environment.

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Doug Devitre: And also say this also say this too, right, like, get to know your settings like we're talking about the conversation right now but get to know your settings. Did you know

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Doug Devitre: Know that inside of zoom. There's a setting where you can enable that participant camera upon the start

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Doug Devitre: I think about this for a minute if inside the settings you can enable a participant camera upon the stars in the participant clicks on the link that knowing that enable the participant camera might there be situations where the participant might not be ready fully clothed or

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Doug Devitre: I don't know.

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Doug Devitre: Prepared

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Doug Devitre: So inside of your settings you really have to know them inside and out, and probably it's worth the time to ask somebody if especially if this is new to you. You don't want to make a mistake.

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Doug Devitre: Has to have somebody walk you through it. Kind of like if you go to the Apple Store.

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Doug Devitre: For the first time you know somebody who will kind of walk you through step by step. That's something I would encourage you to kind of do

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Doug Devitre: So this is so awesome. We've got a lot of questions coming in here. Every answers. Everything's been helpful.

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Doug Devitre: How do we use the whiteboard. Whoo. This is an advanced technique. This is almost like, I don't know, maybe we need to do another session for some of this, because this is like when you get into the whiteboard. This is where it starts to get really

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Doug Devitre: Really awesome so i think i'll i'll share I'll share that with a whiteboard and if y'all want to go deeper into it.

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Doug Devitre: You know, please do kind of, you can do that on your own. So every one of these meeting tools has a digital whiteboard, I think, except for FaceTime, I don't think FaceTime as

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Doug Devitre: Google Hangouts might, but I don't think FaceTime does

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Doug Devitre: But zoom has one right well I don't use the zoom whiteboard tool I use my own, and I'll actually go into screen share. I'll show you what this looks like. So this is the one I've been using for years. I think 2012 was when I first started using this. So you're seeing like

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Doug Devitre: You're seeing like mastery like years and years and years of practice of me using that's why I'm so fast at this right

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Doug Devitre: And you can too. Right. I'm just like, I'm not so much of a tech guy. I just make a lot of mistakes because I find something to work on it and move on.

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Doug Devitre: So just do Siri is the digital whiteboard app that you can download onto your iPad and you also download onto your computer. So when you download onto your iPad. It's free.

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Doug Devitre: And then download it to your computer and it's a $30 one time charge. And so that's where, like, so you can see my iPad here whatever I draw on my iPad. Here is what appears on the computer screen, right.

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Doug Devitre: But I have to go to screen share mode inside of zoom in order to be able to pull up the whiteboard, such as

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Doug Devitre: This right. So if we think about if we think about the whiteboard. We need to be able to have this configured inside of our settings in a way that's meaningful.

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Doug Devitre: That you don't have to call tech support every single time you you know have one of these conversations. So, you know, when you think about when you think about screen share

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Doug Devitre: from your, from your device.

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Doug Devitre: Whether it's your mobile device or whether it's from a laptop computer it's gonna, it's going to share on all of these different devices. Right. It's going to share on your laptop somebody's laptop. It might even be somebody's flat screen TV.

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Doug Devitre: And might be on a tablet, it might be on a smartphone. Right. And then if you also think about to. It's like, how do you set this, how do you set this up so that these devices start to talk with one another.

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Doug Devitre: So I've got another one of these visuals are just pop pull up real quick. So you can see

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Doug Devitre: The way that this looks

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Doug Devitre: So right here, this is my computer. This is where I'm starting from have a MacBook Pro, but this even though I said this is an iPad app, it also

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Doug Devitre: You can download onto Windows computer. And so whatever shows on my whatever shows on my computer.

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Doug Devitre: Also show my laptop, vice versa, whatever shows on my or excuse me, whatever shows on my laptop will show on my tablet.

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Doug Devitre: Whatever it shows my tablet will show up on my desktop.

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Doug Devitre: Now also sometimes like when I do live presentations and maybe you've seen before, where you've got this, you've got this, you know, fancy keynote speaker. Right.

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Doug Devitre: And they've had the flip chart on stage and there. Wow. In the audience with their with their, their fancy diagram that

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Doug Devitre: People 20 rows in the back cannot see right the way you do this is you can have this set up the same way that

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Doug Devitre: Whatever shows on your tablet will show on your laptop, and if it's connected to the computer. Maybe it's inside of your office, you could have it set up the same way.

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Doug Devitre: Where you're able to draw on the projection screen or the flat screen TV. So this is where Joe Siri comes in handy. And actually what I'm going to do is

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Doug Devitre: I took a screenshot of what shows up on my, on my iPad and then I'm going to pull it up here for you to be able to see. So this is kind of the setup that I have that I took a screenshot what's what was on my iPad. And now, like what does this remind you of like up here at the top.

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Doug Devitre: Let me make that a different colors. So you can see a little bit easier. What does this remind you, at the top looks like Microsoft Word right so

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Doug Devitre: This one is insert a picture. This is kind of your markers.

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Doug Devitre: This is sometimes I'll draw squares or circles. If I want to erase everything or if I if I this is the Undo button and redo button. So I have different ways of being able to pull stuff up. And so, especially, especially if I am

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Doug Devitre: Especially if I am doing one of these where

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Doug Devitre: I'm inserting image, right. So when you think about images or visuals that you have to work with customers. You've probably seen before. Sometimes you've seen the

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Doug Devitre: You seen this diagram and might even be inside of your listing presentation when people talk about

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Doug Devitre: This is price is the pricing pyramid. Right.

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Doug Devitre: And then if we price it if we price it too high.

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Doug Devitre: Right, we're not going to get. We're not going to get many showings

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Doug Devitre: If we price it too low. We're going to get too many showings or some cases the right the wrong buyers are going to come through. Now you might draw that out, you might do that. Back of the Napkin napkin while you're meeting with somebody

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Doug Devitre: I know. Another one is, you've probably seen this before. As far as days on the market. This would be, I mean this is a little clock for time and then this is the number of showings right

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Doug Devitre: And then typically you have between 30 and 45 days if it's not priced right that, you know, this is where you're going to start to lose.

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Doug Devitre: You're gonna have to start taking a price reductions for dance realist. So that's just, that's just an example of me like demonstrating the vert the digital whiteboard in real time. So I've given you the different solutions on how to be able to

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Doug Devitre: So,

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Doug Devitre: So cool.

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Doug Devitre: Um, you like WhatsApp. Great. Now if your customer uses WhatsApp stick with what WhatsApp for sure. I'm Susan says I'm purchasing your book. Awesome.

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Doug Devitre: It, you know, even those written five years ago, it still has the principles today like this was a like people keep telling me.

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Doug Devitre: It was ahead of your time. Right. It's like 300 pages, full of ahead of your time. Well, this is now. Right, so the more that you start to thumb through that I think Kindles probably a good place to get it because if you click on the links inside you can actually see some of these tools.

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Doug Devitre: So this is great. I'm

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Doug Devitre: I'm Krista ask Christina asks a really good question. So how do you become proficient with all these methods for your clients comfortability um, you know, great question. So, um,

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Doug Devitre: You know practices good but deliberate practices better. And what I mean by that is

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Doug Devitre: You want to put yourself in a situation when you do practice that you're kind of like in you know I don't shouldn't say competition mode but your live mode, working with the client. And so you probably inside of your office, you have some agents who you work with kind of as a peer group.

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Doug Devitre: And that might be something to think about. Like, do I have a peer accountability group that I can have some of these discussions on a regular basis. So I can model some of the best practices that I've kind of demonstrated today.

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Doug Devitre: Great do that do that right now figure out a way to be able to set this up. Maybe it's a weekly deal that you have maybe do it inside your office means whatever it might be. Find a peer accountability.

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Doug Devitre: Also

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Doug Devitre: Highly recommended this practice with your family. Right. You know, we just had Easter Sunday. For those of you celebrate Easter.

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Doug Devitre: Easter Sunday, where you know families would celebrate and typically be would go over to somebody's house and there would be a big party.

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Doug Devitre: You know, kids would go Easter hunting a or hunt for Easter eggs and so forth. Cool.

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Doug Devitre: We just can't do that right now. Right, just because of the situation. So one thing I encourage you to do is practice with your family right have like set them up with a laptop.

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Doug Devitre: walk them through the process because your customers are going to deal with the same thing.

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Doug Devitre: And you also need some patients right use some patience and some grace, not just with other people, but also with yourself to write because you're going to run into situations, you're going to get uncomfortable.

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Doug Devitre: But that's awesome get uncomfortable with this make as many mistakes as you can. That's the way the learned just go into it, saying, Hey, it's okay.

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Doug Devitre: I know I'm going to make mistakes. It's just part of the process.

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Doug Devitre: This is going to help me, you know, with more business. I'm

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Doug Devitre: Cool. So, um, what I'm going to do here and Tina asks a really good question and maybe it's so this is something to put put forward with your group right and something we might be able to facilitate is start a group with the participants on this webinar.

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Doug Devitre: That can act as a peer accountability group, right. So I know that you know for

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Doug Devitre: Many top producers will engage in role play situations. And so if you think about getting yourself in workplace situations. What does it look like if I'm going to start a screen screen conversation for the first time.

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Doug Devitre: What is it going to look like up I'm working with the seller and I can't physically meet them or

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Doug Devitre: You know, because they're out of town or whatever it might be. Or maybe it's an out of town, buyer, or an International Buyer that comes through that says, okay, wait a minute.

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Doug Devitre: How do I show the property in a way that's unique. So then, especially if I run in situations where there's internet connection is bad. I have kind of like a backup to the backup. So that's a really good kind of think about thing to think about.

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Doug Devitre: You know, moving forward.

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Doug Devitre: Um,

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Doug Devitre: Yeah Rosanna so has a really good point here. Zoom has a lot of videos to watch with with, you know, using this. I'll tell you one of the things I KEEP I KEEP A

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Doug Devitre: Running into with folks as far as starting meetings is starting meetings on time and this, this is good. I believe this is going to help everybody who's participating. So I'm going to go back and screen share and show this with you so

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Doug Devitre: I'm going to share my screen and something I do to this is just kind of like a like a best practice as you've been working with a customer ask them permission. Hey, do you mind if I share my screen with you.

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Doug Devitre: A little bit. What do you mean by that. Right. Um,

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Doug Devitre: Do you mind if I share my screen with you. Well, they might not have ever had somebody shared their screen with them and it might also not be appropriate.

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Doug Devitre: Right. And if you put them in a situation where you're sure your screen where they don't want their your screen to be shared. That is just kind of brings an awkwardness to the conversation so

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Doug Devitre: Back to back to where we were before with rescheduling ship scheduling meetings. Now, I don't know what type of web browser that you use. I use Chrome. So, what I encourage you to do is type in Chrome web extension zoom. Okay.

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Doug Devitre: So you can actually see what I'm doing here. And what I'll do. For everybody is I will just copy and paste the link and put it inside of the participant chat so that you have it.

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Doug Devitre: Now, in the same thing, same will apply for Outlook like it use Microsoft Outlook and really the purpose of downloading this chrome extension is to be able to schedule meetings integrate with your calendar.

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Doug Devitre: Now if you send a meeting directly from zoom without integration from your calendar and somebody has to take the media invitation.

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Doug Devitre: Copy it into their calendar and paste it. Some people don't want to go through the extra effort. Some people will forget to do it and you might even you might have even seen this happen already or somebody will say,

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Doug Devitre: Hey, can you share the link with me. I can find it. This is a way, this is kind of a way around that. So you see at the very top here, see my mouse.

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Doug Devitre: So I actually have increased the size of my mouse. So you can actually see what I'm looking at. There's a setting inside your computer to do that if you're so inclined. It takes a little bit of getting used to but

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Doug Devitre: Valuable so

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Doug Devitre: Oh just just, just to kind of reinforce a browser extension is like an app inside of your web browser. So you have mobile apps on your phone.

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Doug Devitre: browser extension is like having a mobile app inside of a web browser. So I've already enabled.

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Doug Devitre: Zoo. So, and I've already signed in. So, see where it says schedule a meeting of a scheduled meeting, it opens up my Google Calendar and the default says Doug's meeting now might say this is meeting with liable. Right. And then I'm excuse the time to be tomorrow at

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Doug Devitre: Say one o'clock in the time zone. This is huge. Do not forget to just the time zone.

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Right.

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Doug Devitre: Especially if you're working international people out of state.

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Doug Devitre: So the meeting location isn't going to be, you know, Starbucks or your office, it's going to be the link to the specific zoom meeting.

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Doug Devitre: And there's a scroll down here is down here. This is where you would type in

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Doug Devitre: And you probably would type in a little more specific details.

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Doug Devitre: We are going to talk about

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Doug Devitre: 123 okay and then I might feel so inclined. I might even add an attachment, like a PDF of something that I want people to look at ahead of time. And then here was as guests. I can then add in

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Doug Devitre: My guest.

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Doug Devitre: Save and then it will send the invitation to synchronize with the calendar. This is huge right

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Doug Devitre: So people will see it inside their calendar and then we'll accept or reject. And so the more you get in the habit of to meanness, the more people will kind of start on time.

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Doug Devitre: I'd also encourage you to think about this, to what I'm demonstrating on my laptop is also something you want to be able to do from your mobile phone. And so if I pull up this visual in a way that's hopefully meaningful for you.

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Doug Devitre: Starting the meeting on time. You want to be able to do it from your mobile phone.

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Doug Devitre: You want to be able to do it from your tablet. You want to be able to schedule it from your smartphone. You want to be able to schedule it from your tablet. You want to be able to share a file through your smartphone, you will be has

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Doug Devitre: To be able to do participant chat from your smartphone because there could be situations where you always have your laptop with you.

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Doug Devitre: Or if you say to yourself, you know, gosh, I can't do this because that on my laptop with you with that really says is, you haven't figured out a way to

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Doug Devitre: Be resourceful in a way that's meaningful while you're kind of on the go. So as I kind of like if you want to take a screenshot of this or whatever, you know, just kind of just a quick reminder of the different skills for different type of devices.

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Doug Devitre: And again, we're recording this, too. So you can you can pause. You can pause the recording. It's really hard to to pause me

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Doug Devitre: And just a note, like I showed you showed with you. The, the Google browser extension, you might be using Microsoft Outlook and that's okay.

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Doug Devitre: You'll want to download the Microsoft Outlook plugin. So if you Google, Microsoft Outlook plugin, you know, you'll be able to find it that way in violet. The asks, What about desktops. I'm not sure what your question is referring to about desktops.

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Doug Devitre: What I can do is I can go back to sharing my screen to share with you. And this is just for zoom right. I'm not going to send this test.

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Doug Devitre: If I go to. I go to zoom and scroll all the way down to the bottom right, all the way down. Here's outlook plugin.

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Doug Devitre: That's how you

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Doug Devitre: Know how that works.

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Doug Devitre: So great. Here's what I want you to do is go inside the participant chat share something that you have, um,

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Doug Devitre: Something that you've seen that you would like to do differently or that you will be able to do differently. You know, we've kind of covered a lot. And there's a lot more that we can go into

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Doug Devitre: If you want. Um, let's see.

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Doug Devitre: Ron ask a question. What happens if your upload and download speeds are under 30 megabytes per second, and what can be done to improve this feeds Ron, I recommend looking at getting a Wi Fi mesh network. So just remember mesh network.

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Doug Devitre: Here's something to think about, too. And this is, this isn't

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Doug Devitre: This is a whole different topic when it comes to smart home. And in fact, I think what I have on here is I'll share this with you. This is my ultimate smart home guide.

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Doug Devitre: If you want ideas on how to improve your home mesh network system that you can download this along with all the presentation slides that have to come with smart like this is free. You can just have at it.

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Doug Devitre: But what I would like to you to think about is, like, what can you do if you don't have a good connection and you have a good

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Doug Devitre: You have a mesh network setup at home like if you do like I had one setup just recently. In fact, I had somebody from BestBuy come out from the Geek Squad.

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Doug Devitre: They didn't charge me any money for it, their new home smart home division, they'll send somebody out for free.

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Doug Devitre: they'll sell you. What a products, just like you wouldn't go into, into the store because actually go inside your home and make recommendations, they can schedule the visits.

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Doug Devitre: You know, with the Geek Squad and the installation and so much easier. Whereas, like if you buy an Amazon com you just buy the product and then they then they

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Doug Devitre: Can always, you know, is get the advice you when you're just kind of going up through reviews and making blind choices. That's just the benefit of ordering from like a Best Buy, especially hello market.

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Doug Devitre: Cool event so glad that you're getting some some good ideas from this

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Doug Devitre: Again, you know, we can go deeper into some of this all depends on if you have you no more questions, going back to Iran as far as your comment goes

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Doug Devitre: So if your, if your internet connection at home doesn't work. Or let's say it's down for whatever reason and that does happen. You might also be able to use your phone. The internet connection on your phone to be able to tether as use it as a hotspot.

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Doug Devitre: You know if that doesn't work.

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Doug Devitre: And it's still too. It's it still is delayed then disable the video, right. So when I disable the video camera feed that decreases the amount of internet connection that's needed. And so then, then at least you can hear me might not be able to see me at least you'll be able to hear me.

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Doug Devitre: Whoo, Tina. Tina just mentioned something I like the whiteboard for doing the seller net sheet. No, this is perfect. So think about this.

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Doug Devitre: You are like in as a real estate agent, you are a consultant. Right.

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Doug Devitre: You are a consultant who has a number of questions that have to put people through a process to help people get the result.

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Doug Devitre: The process is always the same, just the answer the inputs and the answers are different, right, because the answer is dependent on input.

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Doug Devitre: So if you have a seller's net sheet. We can walk somebody through to ask them, you know,

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Doug Devitre: You know how much equity, do they have in their home right now. What are the closing costs going to be, you know, what are the financing costs going to be

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Doug Devitre: What are the Home Improvement like you're asking them those questions inside of your inside of your process. And here's the thing, also to like when I'm writing out on the digital whiteboard. There is there is

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Doug Devitre: There is clarification between what I say and what you understand, right, like if I'm missing a zero, you're probably going to tell me

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Doug Devitre: You're gonna tell me if I'm missing is zero because I wrote it out on the screen. I didn't just like type it in. Also think about this too, when it comes to the visuals now.

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Doug Devitre: With covert stuff going on right now. You're going to want to be able to create information to be able to share with people not just jump on one of these meetings.

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Doug Devitre: So I'm going to go back into screen share here real quick and show you something I think would be extremely useful for you. So I think it's live board.com slash coven think so. I think so.

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Doug Devitre: I think so. I think so. I think so.

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Doug Devitre: Alright, cool. You'll see this

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Doug Devitre: Oh, let's see.

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Doug Devitre: All right, you'll see this if you can see this type in the chat say yes.

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Doug Devitre: Perfect. So let's say let's say you're the Briton say you're the broker.

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Doug Devitre: And you want to create a little quick videos with your agents on the coven 19 agents and as it applies to your brokerage policy.

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Doug Devitre: We can now do is use this tool called loop to create a quick video now I'm on zoom. But this is loop. So I'm going to set Chrome extension instead of zoom. It's loose so I know many of you might even by investing or by bom bom bom bom. My opinion is little overpriced, and it's coffee, so

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Doug Devitre: I typed in.

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Doug Devitre: Not loom, but not zoom but loon with an L.

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Doug Devitre: So loon for Chrome do that. So I've already added. It's this little icon. Kind of looks like a little badge here.

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Doug Devitre: So when I open up a website and I already have the Chrome browser extension pulled up and I'm going to create a quick video on the coven 19 as applies to my broker as

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Doug Devitre: As applies and agents. So I'm just going to click the button. I'm going to record a video right now screen only. I'm going to put up. Where's my, my little webcam down here below.

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Doug Devitre: I want to make sure that I have the right microphone and I've always professional microphones sound quality's is 10 times better. What is your laptop, and then I'm I click start recording, so just like a movie studio

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Doug Devitre: Share screen 321 action.

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Doug Devitre: 18. Good morning. This is Doug your broker owner manager.

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Doug Devitre: And cat Herder so today what I want to do is share with you the information is COME DOWN FOR A LONG, LONG ISLAND board of realtors

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Doug Devitre: You're definitely going to want to read this and I'm going to share with you some specifics as a as a as it pertains to our brokerage right so right here with this for 19 important update restriction on a second essential services.

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Doug Devitre: This is, this is a big deal and the zoom in so you can see this a little bit better.

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Doug Devitre: So right now.

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Doug Devitre: Says nice are strongly urge is is members to interpret this allowance for limited legal and person extreme in person contact extreme narrowly and not use it as loophole.

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Doug Devitre: Permitting broader in person activities. Right.

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Doug Devitre: Now, obviously I'm not a legal expert here, but I just recorded a video. Hope it's helpful. Have a nice day.

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Doug Devitre: So I just clicked. I just click the button to end. And now I have a video. Now, how long does it take for me. This is a 15 second video. How long did it take for me to make this video.

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Doug Devitre: 60 seconds. Now, if I want to copy this link, or I come up here copy. Now I can come down here to participant chat and now I can share this link.

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Doug Devitre: Now I didn't have to hire a video producer. Right. I didn't have to publish an edit the video. Now, I could have. I could I could click this download button downloaded to my computer. Add one of those those flashy like intros

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Doug Devitre: are broken.

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Doug Devitre: And then, and then play this video, you could do that for the, for the sake of time, like, time to task.

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Doug Devitre: Bam, it's done right. So now you can go back to your day, or if you think about somebody asks questions for you as far as something by email.

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Doug Devitre: Don't just respond to the email like you normally would create a loom video something. This is kind of a ninja technique now that you sent by email, you can copy and paste the link from an email inside of your mobile phone right

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Doug Devitre: And then you can send it to somebody by text message and they can watch the video on your phone. And that took like maybe a couple of minutes.

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Doug Devitre: How many people are doing that in your marketplace right now.

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Doug Devitre: I don't know. So yeah, there might. There's a lot of people jumping on zoom. Yeah, there's a lot of people who are learning screen. The screen some sort of element, we want to do is take it to a whole nother level of what most people won't

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Doug Devitre: And so that's kind of like what we're doing, by trying to share, share this with you, Maria So good clarifying question um

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Doug Devitre: So there's a Chrome extension for loom and there's a Chrome extension for Zoom Loom is to record these quick screenshot videos just like you would take a screenshot of your phone. This is a screenshot video tool with Zoom is to a conversational tool.

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Doug Devitre: Now, um, let's see, how are we doing here. Yeah, cool, thanks for sharing the link to loom. Um, I'll give you one more idea here. And then, then we're gonna

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Doug Devitre: Then we're going to kind of, we're going to kind of close this and this is probably one of the most

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Doug Devitre: powerful ways that you can use some of this technology without getting outside of your home by serving people in a unique and authentic authentic way and using using this technology as a strategic

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Doug Devitre: multiplier of your time. Right.

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Doug Devitre: So when we think about who's involved in your real estate transaction or your transaction partners.

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Doug Devitre: Let's say you are the you're the realtor get a buyer agent listing agent. Right. You also have an inspector, you have a you have a title company, you have a lender, you have

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Doug Devitre: You know somebody who does surveys, you have an accountant, you have an attorney. Yes, several different types of attorneys, you might even have

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Doug Devitre: An insurance agent might even have somebody who specializes and visas and immigration, right, to be able to jump on and be able to handle specific questions. Well, you want to think about is having some of these zoom meetings with other people record them.

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Doug Devitre: And then take those recordings and put them up on Facebook, put them up on YouTube for everybody to be able to benefit. Now think about this for a minute. Right.

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Doug Devitre: If I record a video of all my transactional partners of the of the issues that people are having right now. Right. Oh, I just lost my job and I can't get financing to be able to buy my home, or I just lost my job because I can't

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Doug Devitre: I can't afford to live. What I'm in. So we're, we have to move right we have to have we got to get out of this place.

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Doug Devitre: So you wouldn't necessarily talk about specific individuals situations with names and stuff.

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Doug Devitre: But you might want to be able to talk about high level with some of your transaction partners.

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Doug Devitre: Create that as a as a kind of a video and think about your transaction partners to like you send this out to your list.

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Doug Devitre: They're going to send it out to their list as well. And so now you've got more people that are kind of spreading your message and you're not like selling anything right.

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Doug Devitre: I think right now people are using tactics in a way that's that's

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Doug Devitre: Not authentic that comes off slimy and you don't want to put yourself in that category. Right. So if you want to be able to like differentiate yourself. It's all coming a place of like serving others.

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Doug Devitre: Boy, bring that bring your conversation to life. Right. Bring your conversation you to screen. The screen and connect with people in a meaningful way. Also think about this to

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Doug Devitre: Like when you have these these zoom meeting setup or anything else, there's an option to publish to Facebook live right so not just not just

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Doug Devitre: You know, one or two people benefit as far there on that meeting. But now if you do a Facebook Live. Now, other people can watch

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Doug Devitre: Other people can see the recording and the time to task. Right, so far as keeping you productive. You know, if you do this if you really, really do this you're going to start to see your numbers jump so

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Doug Devitre: You know, will kind of take it back for will take this back to kind of like the Q AMP. A because it kind of like I kind of like settle down here.

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Doug Devitre: We've got got a ton of different resources that we can share. I know that, you know, Mary, and did a great job putting this together on short notice. To give you give you all real value.

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Doug Devitre: We can also make some of these links available in a blog post that we can maybe share a little bit later.

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Doug Devitre: So, you know, this is an opportunity to, you know, not just learn, but do right so as well after you finished like watching this recording. Make a list of the things that you can do. Maybe it's you download zoom. Maybe it's you.

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Doug Devitre: Download the loom browser extension to your

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Doug Devitre: To your website or your web browser. Make a list of these things put into action kind of form appealed to be able to hold me accountable.

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Doug Devitre: You know, I know you can do this, you know, if I were to ask you, like, how do you move a mountain, right, like how do you move a mountain, it would be what one rock at a time, one stone at a time. Like, how would you eat an elephant.

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Doug Devitre: Big one right. One bite at a time. How do you master this technology, you know, one click at a time, you know, what am I my my triathlete coach said, Doug, I know you've got a big distance ahead but run the mile that you're in.

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Doug Devitre: Right. Don't be thinking about mile number 12 when you're on number to

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Doug Devitre: run the mile that you're in.

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Doug Devitre: So this is brand new to you focus on my one don't get. Don't get so crazy about

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Doug Devitre: 1326 run the mile here, and I know you can do it.

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Doug Devitre: takes a little practice will patience.

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Doug Devitre: I know you can attest, I'm going to throw back to you, any final, final closing thoughts concerns feedback. You want to be able to share with everybody.

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Tessa Hultz: Yeah, I just wanted to thank everybody for coming today and for joining us. That was some great information. We should have this linked up on our coven hub, a little bit later today that's Li realtor.com forward slash coven

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Tessa Hultz: And that's where you'll be able to register for other upcoming webinars as well.

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Doug Devitre: Yeah, all right. Big round of applause for testing the rest of the day.

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Tessa Hultz: Thanks for coming.

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Doug Devitre: Alright everybody, have a great day. Good answer. People