Customer Service Tips

We are here to help you make the most of your Multiple Listing Service (MLS) experience. View exclusive member tips provided by OneKey® MLS Customer Service to learn about rules, regulations, and upcoming changes to your MLS.

NOTICE: The information on this page may not be current. The archive is a collection of content previously published by Long Island Board of REALTORS® (LIBOR). Archive pages are not updated and may no longer be accurate. Users must independently verify the accuracy and currency of the information found here. LIBOR disclaims all liability for any loss or injury resulting from the use of the information or data found on this page.

Stay Informed: Compliance, CMA Tips & EULA Update

May 7, 2025, 11:47 AM

Title : Stay Informed: Compliance, CMA Tips & EULA Update

Compliance Tip

What listings do I need to enter in the MLS?

OneKey® MLS Participants and subscribers must enter all exclusive listings of property within the MLS Service Area before midnight of the day after their listing date, or before midnight of such later date as set forth in the Listing Agreement.

Customer Support Tips

Can I add my resume to my CMA?

Yes, you can add your custom pages, such as your resume, to your CMA. On the Pages tab in the CMA wizard, you can click Upload Custom Pages to add your own PDFs to the CMA. Learn more

Product News

As part of our commitment to responsible data stewardship and regulatory compliance, all OneKey MLS Participants and Subscribers accessing the MLS must complete the updated EULA. Your link to your EULA will be emailed to you starting May 6.

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