Customer Service Tips

We are here to help you make the most of your Multiple Listing Service (MLS) experience. View exclusive member tips provided by OneKey® MLS Customer Service to learn about rules, regulations, and upcoming changes to your MLS.

NOTICE: The information on this page may not be current. The archive is a collection of content previously published by Long Island Board of REALTORS® (LIBOR). Archive pages are not updated and may no longer be accurate. Users must independently verify the accuracy and currency of the information found here. LIBOR disclaims all liability for any loss or injury resulting from the use of the information or data found on this page.

Compliance Refresh - Summary of a Few of the Most Common Rule Violations

May 18, 2023, 09:38 AM

Title : Compliance Refresh - Summary of a Few of the Most Common Rule Violations

Enter a listing before midnight of the day after their Listing Date. (302)
Enter at least one photo within 24 hours of entering the listing and must include at least one front exterior photo. A photo is required regardless of listing status including coming soon, temporarily off-market, sold, canceled, or expired. You may not use the photo of another Participant. Once closed, the first photo should be the front exterior. (309.1,.2, .3, .4)
Public Remarks are for description purposes only, similar to what would be in an ad. Do not include contact info such as names, phone numbers, website or email addresses, or links to virtual tours. No status information, showing instructions, offer procedures, property addresses, open houses, mortgage requirements, listing status, broker compensation, or any other notation intended for agents (use Broker Remarks for that). (306.3)
Data field may only contain information that pertains to that particular field. Floor Plans may only contain rooms or appliances on each floor, Section/Area is for the neighborhood where the property is located, etc. (306.3)

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