What is Cultural Competency? "Cultural competency means being aware of your own cultural beliefs and values and how these may be different from other cultures—including being able to learn about and honor the different cultures of those you live and work with." The three elements of cultural competence are: • attitudes. • skills. • knowledge. 4 Steps to Becoming Culturally Competent • Learn About Your Culture and Biases. Many of the biases we hold are unconscious, meaning we're not aware we have them. • Actively Listen. Active listening is a useful tool for practicing cultural competency. • Show Interest Through Participation. • Seek Out Cultural Knowledge. APPROVED FOR 2 HOURS CE CREDIT --------------------------------------------- INFO FOR ZOOM COURSES ONLY - CE Credits by LIVE DISTANCE EDUCATION (ZOOM) requires that you have both a microphone and a camera in order to earn CE Credit Registrants will receive ZOOM LINK AND INSTRUCTIONS 24 hours prior to start.

This course will focus on the unique features of Matrix. Matrix offers a range of features including fast and responsive searches, quick statistics, market reports & time saving tools like speed bar searching. Join us as we explore the powerful benefits of Reverse Prospecting and Realist Tax for effective research, strategic farming, and much more!<br> **This is an Intermediate class - You must have completed the Beginning Matrix class or have a basic working knowledge of the Matrix system before attending this class.**<br> APPROVED 3 HOURS CE <br> -------------------------------- <br> INFO FOR ZOOM COURSES ONLY- CE Credits by LIVE DISTANCE EDUCATION (ZOOM) requires that you have BOTH a microphone and a camera in order to earn CE Credit <br> Registrants will receive ZOOM LINK AND INSTRUCTIONS 24 hours prior to start <br>

The world of appraisals and valuations is evolving and smart REALTORS® are getting ahead of it. Big updates are coming in November 2026, including new UAD 3.6 reporting standards, expanded use of Broker Price Opinions, third-party inspections, and changes tied to New York’s Appraisal Management Company (AMC) law. These shifts will influence how properties are valued, how deals move forward, and how smoothly transactions come together.<br> This CE course walks you through what it all means in a clear, practical way <br> - Where the valuation industry is heading<br> - How the new rules affect agents, brokers, and appraisers<br> - What your role looks like under Article 12-A, NY licensing laws, and USPAP<br> - How to navigate today’s appraisal environment with confidence<br> Whether you work in residential, commercial, or appraisal services, this class gives you the insight you need to feel prepared, informed, and ahead of the curve as these changes roll out. If you want a smoother, smarter way to handle appraisals and valuations in your business, this course is a great place to start.<br> APPROVED FOR REAL ESTATE CE & APPRAISER CE - 3 HOURS<br> -------------------------------------------------<br> INFO FOR ZOOM COURSES ONLY- CE Credits by LIVE DISTANCE EDUCATION (ZOOM) requires that you have BOTH a microphone and a camera in order to earn CE Credit <br> Registrants will receive ZOOM LINK AND INSTRUCTIONS 24 hours prior to start